What We Collect and Why We Collect It
When you create an account, we collect the information you submit — name, contact details, date of birth and a valid ID where required for verification. When you fund your wallet through GCash, Maya or InstaPay, our payment processor records the transaction reference and amount; we
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do not store your full e-wallet PIN or bank credentials. We collect device data — browser type, operating system, IP address — to keep your session secure and to detect unusual activity on your account. If you contact our support team, that conversation history is stored
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so we can follow up accurately. We use this data to operate your account, process withdrawals back to your e-wallet, meet our obligations under applicable local law, and investigate disputes when they arise. We do not sell your personal data to third parties. Data retention periods
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depend on legal requirements and the nature of the record; you can ask us to clarify what we hold at any time. Availability of our service depends on local law and is accessible only where permitted for eligible players.
Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.